FAQ

  • To reserve props for your project, simply place your desired item in the wishlist cart. Once submitted, we will receive an email and be in touch to let you know if this item is currently in stock and ready for rental. We require a minimum of 72 hours to complete an order. You can reach us through our website, email, or phone with any questions. If needed, we can assist you in selecting the props you need and guide you through the reservation process.

    All inventory is contingent upon availability. Orders are not complete until a signed rental contract and credit card authorization is received.

    Our props are rented and invoiced on a weekly basis. The rental period begins on the day of pick-up/delivery and continues for seven days (including weekends and holidays). We do not pro-rate for early returns.

  • Most of our art can be cleared. Please inquire per piece.

  • The minimum order is $150.00, not including tax and delivery fees.

  • Insurance
    You will need to provide a Certificate of Insurance with a minimum of $1,000,000 per occurrence in Commercial General Liability insurance.
    Insurance binders must list AT Prop Rentals as both “Loss Payee” and “Additional Insured”.

    Deposit
    The deposit will be equal to the cost of one week of the rental (listed value), and will be due before pick-up/delivery.

    For all renters without insurance coverage, there will be an additional fee added to the deposit. 

  • All items can be scheduled for pickup or delivery. Cost of delivery is priced individually and subject to location. Please see our Pick-up & Delivery Policies.

  • Schedule Change
    If we are not notified of a schedule change 24 hours in advance, an inconvenience fee of $50 will be applied to your account.

    Late Arrival
    If you are late for arrival a $25/hr for pick-ups and $50/hr for delivery (holding fee) will be applied to your account.

    All items that sit on our dock for more than 24 hours past the scheduled pick-up date are subject to being put back out on the floor with a 25% restocking fee.

    Extending Rental Time
    We do not pro-rate. Orders are billed at a weekly rate. If your rental needs to be extended past the 7th day, you will be charged for the next week’s rate. One grace day may be allowed if 24 hour advance notice is given.

  • Early Returns
    We do not prorate. All rentals are billed weekly.

    Late Returns
    We do not prorate. All rentals are billed weekly. All returns must arrive on time. Late arrivals will result in holding fees of $35/hr for pick-ups and $50/hr for deliveries.

    Moving Blankets
    Moving blankets and packaging are available for an extra rental fee. Items packed by A T Home Staging & Interiors, LLC must be returned with their packing blankets. A fee of $35 dollars will be assessed for each unreturned blanket.

  • You are responsible for any and all damage to items beyond the original condition minus normal wear and tear. Damages may be billed as a repair, cleaning fee, or replacement. If the item is damaged beyond repair, you will be billed for the full fair market replacement value of the item.

    We require insurance, deposit, and credit card to keep on file for any missing, destroyed or damaged items as well as any cleaning fees and/or overdue rentals. Customer is responsible for any damage to items. Damages may be billed as either a repair, cleaning fee, or an amount for depreciation up to the full cost if destroyed.

  • If an order is cancelled a 25% re-stocking fee (handling charge) will be assessed for those items that were already pulled.

    Orders canceled after your credit/debit card has been run will be subject to a 3.5% processing fee.

  • Receiving and storage is available for a fee upon request.